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08/12/10 — Hero or heel? Flight attendant wrong, but there is a message.

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Hero or heel? Flight attendant wrong, but there is a message.

You cannot say that what Jet Blue flight attendant Steven Slater did was right. There are better ways to handle a disagreement or a perceived slight. But as some of the details of the incident emerge, one can almost...

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Published in Editorials on August 12, 2010 10:47 AM