09/27/04 — Goldsboro Post Office gets Automated Postal Center

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Goldsboro Post Office gets Automated Postal Center

By News-Argus Staff
Published in News on September 27, 2004 1:57 PM

Mailing packages should be a little easier this holiday season, thanks to a new automated system at the downtown post office.

The Postal Service has installed a self-service kiosk. This Automated Postal Center will provide access to postal products and services in the same way automated teller machines provide access to banking services.

But, unlike most ATMs, Automated Postal Centers won't charge a service fee.

The Goldsboro Post Office is only of 2,500 post offices nationwide selected to receive this new self-service technology.

"Automated Postal Centers provide a simple way for customers to weigh, calculate and apply exact postage for mailing express mail and priority mail items, packages, and first-class mail letters," said Jerome Walters, officer in charge. "And they will help provide quicker service during busy periods. Making our services available 24 hours a day will make it easier than ever for customers to do business with us at their convenience. Now that's a real benefit."

Walters said the automated postal centers will accept debit and credit cards, in addition to providing mailing information, zip code lookup, and delivery confirmation service.

The centers have been tested since 1999 in central Florida where customers found their ease of use and availability outside of normal business hours to be advantageous.

The centers will give postal workers more time to help customers with more difficult transactions such as mailing packages to international locations, conducting registered mail and money order transactions, and handling passport applications.