The N.C. Department of Agriculture and Consumer Services’ Standards Division has collected fines from 61 stores in Alamance, Brunswick, Carteret, Catawba, Columbus, Forsyth, Franklin, Granville, Guilford, Harnett, Iredell, Johnston, Jones, Mecklenburg, Moore, Nash, Orange, Pamlico, Pasquotank, Pender, Perquimans, Randolph, Rockingham, Rowan, Scotland, Stanly, Union, Vance, Wake, Watauga, Wayne and Yadkin counties because of excessive price-scanner errors.

Civil penalties were recorded in the second quarter of 2022.

“Our Standards Division continues to see a significant increase in stores with price scanner errors, as many stores continue to deal with staffing shortages.

Overcharges cost consumers, so we remain vigilant in inspecting stores in order to protect consumers,” said Agriculture Commissioner Steve Troxler.

“It is always a good practice for consumers to check their receipts as well as the price on the shelf to make sure that they are paying the correct amount and alert managers if they are not correct.”

In Brunswick County, Dollar General at 8 Bell Swamp Road in Winnabow has paid $3,840 in fines.

An initial inspection in April found a 78-% error rate based on 39 overcharges in a 50-item lot.

A subsequent inspection in May found a 15.33-% error rate.

The store will be reinspected.

In Columbus County, three stores paid fines:

Dollar General at 124 E. Sam Potts Highway in Lake Waccamaw has paid $4,235 in fines.

An initial inspection in January found a 20-% error rate based on 10 overcharges in a 50-item lot.

Subsequent inspections in February and April found 4-% and 10-% error rates, respectively.

The store passed inspection in June.

Family Dollar at 127 E. Strawberry Blvd. in Chadbourn has paid $3,285 in fines.

An initial inspection in February found a 12-% error rate based on six overcharges in a 50-item lot.

A subsequent inspection in March found an 8-% error rate. The store passed inspection in May.

Walmart at 200 Columbus Corners in Whiteville has paid $1,665 in fines.

An initial inspection in January found an 8-% error rate based on eight overcharges in a 100-item lot.

A subsequent inspection in February found a 4-% error rate.

The store passed inspection in April.

The department conducts periodic, unannounced inspections of price-scanner systems in businesses to check for accuracy between the prices advertised and the prices that ring up at the register.

If a store has more than a 2-% error rate on overcharges, inspectors discuss the findings with the store manager and conduct a more intensive follow-up inspection later.

Undercharges are also reported, but do not count against a store.

Consumers who would like to file a complaint about scanner errors they encounter can call the Standards Division at (984) 236-4750.

Penalties are assessed if a store fails a follow-up inspection.

In addition to the penalties paid, the store will be subject to re-inspection every 60 days from the last inspection until it meets the 2-%-or-less error rate.

Additional penalties may be assessed if a store fails a re-inspection.

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