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The N.C. Division of Motor Vehicles has added new online options to help customers avoid lengthy wait times at local DMV offices.
A new feature added to the DMV website, within its office locations section, will show the current average wait time at all of its 115 driver license offices across the state, according to the Division of Motor Vehicles.
Customers can hover over an icon marking each driver license office and a pop-up box will display current walk-in wait times. The wait time is the current average length of time it takes a person to check in and until the person is called on to a work station for service.
“I’m very excited about this new tool that will show customers the walk-in wait time at driver license offices so they can make an informed decision on which office to go to, or whether to try again another day,” said Wayne Goodwin, DMV commissioner. “This tool will be most useful in the afternoon when our 115 driver license offices are serving walk-ins only.”
As of May 1, driver license offices take walk-in customers only after noon. Appointments are now only available in the mornings and can be scheduled up to 90 days in advance at skiptheline.ncdot.gov.
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